General Terms and Conditions (GTC)
Refund Policy
Our top priority is the satisfaction of our customers when purchasing prompts on our marketplace. Refunds will only be granted in situations where the prompt does not meet the requirements described. To request a refund, you must submit a request within 24 hours of purchase with a clear explanation and supporting documentation that the prompt does not work as described. After reviewing your request, we will decide at our discretion whether your claim is valid. Should this be the case, a refund will be issued within 5-10 working days of your request being submitted.
Intellectual Property
All prompts available on our marketplace are the intellectual property of their respective creators. You acknowledge that no ownership rights are transferred to you by purchasing or using the prompts. It is your responsibility to ensure that your use of the prompts does not infringe any applicable copyright, trademark or other intellectual property rights of any third party.
Usage Guidelines
By purchasing a prompt on our marketplace, you receive a non-exclusive, worldwide and unlimited license to use the prompt for any purpose, with the following exceptions:
- You may not use the Prompt for any harmful, illegal or malicious activity.
- You may not directly resell, redistribute or transfer the Prompt without the prior written consent of the Prompt creator.
We reserve the right to revoke your license to use a prompt if you violate these usage guidelines.
Refund Policy
We reserve the right, at our sole discretion, to issue refunds for any payments processed through our marketplace. This may be the case in various situations including, but not limited to, refund requests under our Refund Policy, the discovery of potentially fraudulent transactions or other situations where we see the need for a refund to protect our interests and maintain the integrity of our marketplace. By using our services, you acknowledge and agree that we have the right to issue refunds in accordance with this clause.
Limitation of Liability
Our Marketplace is provided “as is” and without warranty of any kind, either express or implied. In no event shall we be liable for any direct, indirect, incidental or consequential damages arising out of your use of our website or the purchase of prompts through our marketplace. This includes, but is not limited to, loss of data, profits or business interruption, even if we have been advised of the possibility of such damages.
Data protection
Your privacy is our highest priority. Please take the time to read our Privacy Policy, which details our practices for collecting, using, storing and protecting your personal information. By using our marketplace, you acknowledge the terms of our Privacy Policy and agree to the practices described therein. Further informations you can find here.
Prohibition of web scraping
The use of automated tools, including but not limited to web crawlers, scrapers or bots, to access, extract, copy, monitor or track our marketplace, website and its content or available prompts is strictly prohibited. Any unauthorized use of such automated tools on our website may result in legal consequences, including but not limited to suspension of your access to our services, claims for damages and other legal action under applicable law.
Manipulation of search results
We strictly prohibit any attempts to manipulate the search rankings on our marketplace. This includes activities such as creating multiple accounts, submitting false reviews or other actions intended to improperly increase the rankings or visibility of certain listings. If we determine, in our sole discretion, that you are engaged in such activities, we reserve the right to suspend or terminate your account without notice and take any other appropriate action, including legal action, to protect the integrity of our marketplace.
Use of the cummunity area
Our website offers a community as a service to our users. This forum area was created to promote communication and collaboration within our community. Use of the forum area to advertise or promote other services, products or websites or to engage in unsolicited promotional activities is strictly prohibited. Any involvement in such activities is a violation of our Terms of Use and may result in the temporary suspension or permanent termination of your account without prior notice. We reserve the right to monitor and moderate the community area to ensure compliance with our policies and to maintain a positive user experience.
User content and behavior
Our website allows users to create, upload or share content such as reviews, comments or other materials. If you publish content on our marketplace, you warrant that you have the necessary rights and that your content does not infringe any third-party rights. You are solely responsible for the content you submit and for the consequences resulting from its publication.
We expect you to conduct yourself on our marketplace in a manner that is not harmful, harassing, offensive or otherwise violates the rights of others. We reserve the right, at our sole discretion and without prior notice, to remove content or suspend or terminate the accounts of users who violate these guidelines.
Exclusion of warranties
Our marketplace, its content and the prompts offered for sale are provided “as is” and without warranty of any kind, either express or implied. We expressly disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the prompts will meet your requirements or that they will be error-free or uninterrupted in terms of quality, accuracy or performance.
Indemnification
By using our Marketplace and Website, you agree to indemnify, defend and hold harmless our Marketplace, its owners, affiliates, officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our Marketplace, your violation of these Terms of Use, or your violation of any rights of another.
Modification of the conditions
We reserve the right to modify these Terms of Use at any time and without prior notice. It is your responsibility to check these terms regularly to ensure that you are aware of any changes. By continuing to use our Marketplace, you agree to be bound by the revised Terms of Use.
Applicable law
These Terms of Use shall be governed by and construed in accordance with the laws of the country or state in which your business is registered. Any disputes arising out of these Terms shall be settled by amicable negotiation or, if necessary, in the competent courts of the relevant jurisdiction.
If you have any questions or challenges, please feel free to contact us at any time at the following e-mail address: support@planet-prompt.com